To run the Complete Illustrated Catalogue on CD-ROM, launch the program "National Gallery CIC", either by double-clicking the icon, or selecting the icon and choosing "Open" from the "File" menu.
If you are having problems using the Complete Illustrated Catalogue on CD-ROM you will find it helpful to read the text below.
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Complete Illustrated Catalogue on CD-ROM Read Me
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This file contains information on the following topics:
1. SYSTEM REQUIREMENTS FOR USING THE COMPLETE ILLUSTRATED CATALOGUE ON CD-ROM
- What you need to run the publication
2. MEMORY USE
- Complete Illustrated Catalogue on CD-ROM memory usage.
- How to make it run on low-memory machines
3. SCREEN SIZE AND COLOUR CONFIGURATION
- What makes the Complete Illustrated Catalogue on CD-ROM look best
To use the Complete Illustrated Catalogue on CD-ROM you need:
• Any Macintosh computer that supports a 256-colour, 640x480 (13-inch) or higher resolution monitor. However, the large images will look much better on a monitor displaying "thousands of colours" (16-bit); and better still on a monitor displaying "millions of colours" (24-bit).
• System 7.0 or later
• 8 MB of random-access memory (RAM)
• At least 2 MB of available hard disk space
• A single-speed (150 KB/sec) CD-ROM drive or better
To display the enlarged images, QuickTime™ 2.5 or later must be installed in your System Folder. If you don't have QuickTime™ 2.5 installed on your computer, you can install it from files provided on the CD-ROM.
If you do not have any version of QuickTime™ installed:
Open the folder on the CD-ROM called "System Files"
Select all the files in the folder, and drag them to the "System Folder" on your hard disk.
The Macintosh will tell you that it is going to put the files into special places in your System Folder - click the "OK" button.
Restart your Macintosh
If you already have a version of QuickTime™ installed:
Open the folder on the CD-ROM called "System Files"
Select all the files in this folder, hold the option key down and drag them to your desktop
Restart you Macintosh with the shift key held down (this will prevent any extensions being loaded)
Drag the QuickTime™ files from your desktop to the "System Folder"
The Macintosh will tell you that it is going to put the files into special places in your System Folder - click the "OK" button, it will also tell you that these files already exist - click the "OK" button.
Restart your Macintosh
NB. If you get a message saying you cannot replace QuickTime™ because it is in use by the system this means that the QuickTime™ extension has loaded. Follow the appropriate instructions above.
Although it is perfectly safe to copy all the files from the "System Files" folder on the CD-ROM into your System Folder, you may not need all of them. The file "QuickTime™ Musical Instruments" is not needed by the Complete Illustrated Catalogue on CD-ROM at all, but is provided as part of the standard QuickTime™ package. The file "QuickTime™ PowerPlug" is only required by Power Macintoshes. If in doubt copy all three files.
After installing QuickTime™, you will have to restart your computer before the new files will take effect.
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2. MEMORY USE
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The National Gallery CIC program should run on any Macintosh with 8 MB of RAM. However, if 2,500K of memory is not free when you launch the publication, a warning message may be displayed indicating that there is insufficient memory available.
Most users with 8 MB of RAM will not experience problems, but if your system software takes up more than about 5 MB you may need to adjust memory usage to make the publication run properly. Some general suggestions follow:
• Run only one application at a time. If other applications are running, close them before relaunching the National Gallery CIC program.
• Check the amount of memory being used by your system software. To do this, return to the Finder and select About This Macintosh... from the Apple menu at the top left corner of your screen. The Largest Unused Block needs to be greater than 2,500K to run the National Gallery CIC program. If the only item listed in the About This Macintosh dialog is System Software, and the Largest Unused Block is less than 2,500K, you need to reduce the amount of memory consumed by your system software. Refer to your Macintosh documentation to do this, but some general suggestions follow:
a. Open the Memory Control Panel and check the Disk Cache setting. For best performance with the Complete Illustrated Catalogue on CD-ROM, set the cache to 32K.
b. Large numbers of fonts and sounds consume system memory. Removing those that you aren't using will make more memory available.
c. Third-party system extensions such as screen savers, fax software, desktop pictures, menu-modifying utilities and other system enhancements increase the amount of memory consumed by your system. Removing some or all of these extensions will increase the amount of memory available to applications. Be sure that you save anything you remove from your System folder and place it in a separate folder on your disk so that you can replace it later.
• The National Gallery CIC program is preset to a minimum memory requirement of 2,500K and a preferred memory size of 7,500K. When the CIC launches, the Finder will try and allocate it 7,500K, but if your Macintosh is low on memory, the Finder will allocate a lesser amount. The CIC will function correctly in low memory situations but will be limited to the number of Image Windows that can be open at any time. In the worse case, you will only be able to display up to ten Image Windows of one painting at any time, this is because there is no memory penalty for Image Windows of the same painting. In the best case you will be able to display up to ten Image Windows of different paintings at any time. If the CIC has launched in low memory, you may get an 'insufficent memory' message when you try and open more than one Image Window. In this situation, refer to the above suggestions to adjust your memory usage.
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3. SCREEN SIZE AND COLOUR CONFIGURATION
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On startup, the National Gallery CIC program checks your monitor and displays the images as best it can on your Macintosh. If your monitor settings can be adjusted to make the publication run better, the program will prompt you to do so.
The National Gallery CIC program will run on any 256-colour, 640x480 (13-inch) or higher resolution Macintosh compatible monitor, although it is highly recommended that the enlarged images are viewed in "thousands of colours".
The National Gallery CIC program is not designed to run in black and white, in 16 colours, or on monitors displaying less than 640x480 pixels (e.g., Colour Classics or 12" monitors).
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4. TECHNICAL SUPPORT
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If you experience problems using the Complete Illustrated Catalogue on CD-ROM, consult the notes above, and the documentation that came with your computer. If you still cannot fix the problem, then please do the following:-
* if you have Internet access, try the CIC support site at http://www.cogapp.com/support/cic/
If this fails to solve your problem then:-
* Write down a full description of the problem.
* Also write down the computer name and model, the operating system (e.g. System 7), details of the system memory, details of the CD-ROM drive (if available) plus any other relevant information (e.g. details of the printer, if you are experiencing a problem with printing).
* Send the description of the problem and your equipment:
- by e-mail to "cic_support@cogapp.com"
- by fax to 01273 728866 (international +44 1273 728866)
- by post to:
CIC Support
Cognitive Applications Ltd
Lees House
21 Dyke Road
Brighton, BN1 3GD
ENGLAND
* Alternatively, you can leave a message, with your name and number (or address) and a description of your problem and your equipment, by calling 01273 749900 (international +44 1273 749900). This number connects you to a telephone answering machine.
For the most efficient support service, please use the e-mail address.
